Our Field Agent Certification program, provides our clients with the best in class Field Inspection Agent Network in the industry.
best in class
Field agents provide visual inspection of property or other collateral such as heavy equipment, computers, RV’s, boats, and other business-related items. These inspections are usually required by a financial institution (bank, credit union, mortgage lender or insurance company) to finalize or update a particular business transaction.
Example: A bank wants verification of model and serial numbers on collateral equipment that has been financed by a business. Inspections must be completed in person and onsite to give accurate and detailed descriptions of the equipment.
Rising foreclosures, bankruptcies and white collar crime have created an ever-increasing demand for field agents, who serve as eyes and ears in the field, providing vital information for those who employ them.
Since field agents are independent contractors, they can work for several companies, performing a wide variety of inspections. Field agents are the outsourcing solution that allows financial institutions to focus on their core business.
That’s right Nationwide is the leader in providing its clients with the “best in class” field agent. All Nationwide Field Agents have to take the Nationwide Field Agent Certification featuring FDCPA homeowner outreach compliance learning modules and FDCPA specific final exam.
After creating your Nationwide user account, you should receive prompt approval and an email linking to the Nationwide Certified Field Agent training course. Your account will remain inactive until you complete the course.
Simply click the link in the email sent to you after you created your Nationwide user account. This link will take you to PartnerFirstU—a third-party education and training company that has partnered with Nationwide to create, administer and manage the Nationwide Field Agent Certification course. This course will train you in the basics of field inspections, FDCPA compliance in field inspection assignments, and how to work with Nationwide assignments and systems. There will be knowledge checks at the end of each chapter. This course should take you 3 hours to complete.
The 40-question final exam is FDCPA-specific. The required passing grade is 100 percent. Don’t let that scare you! Instead, be proud that you are joining an organization that provides the best field agents in the industry. You have three opportunities to achieve this passing score.
Note: Nationwide is the industry leader in requiring its field agents to have a certification and be 100 percent FDCPA compliant. This proactive risk management approach protects Nationwide, its clients, the consumer, and most importantly—you.
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